Refund policy
Return & Exchange Policy
At CJ.LEONARD, we take pride in delivering premium-quality products. Please review our return and exchange policy before making your purchase.
Returns & Exchanges
- Items are eligible for exchange only within 7 days of the original purchase or delivery date.
- We do not offer refunds under any circumstances. All approved returns will be processed as an exchange or store credit only.
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To qualify for an exchange, items must be:
- Unworn, unwashed, and in their original condition.
- Free of stains, odors, damage, or alterations.
- Returned with all original tags and packaging attached.
- Accompanied by proof of purchase.
Non-Returnable Items
The following items are not eligible for exchange:
- Sale, clearance, or promotional items.
- Gift cards.
- Items returned after the 7-day exchange period.
- Any item that has been worn, washed, altered, or damaged after purchase.
Defective or Incorrect Items
If you receive an item that is defective or incorrect, please contact us within 48 hours of delivery. We will review the issue and provide a replacement or exchange if the claim is approved.
Exchange Process
Customers are responsible for return shipping costs unless the exchange is due to our error (such as receiving the wrong or defective item). Once your returned item has been inspected and approved, your exchange will be processed.
By completing a purchase with CJ.LEONARD, you acknowledge that you have read and agree to this Return & Exchange Policy.