Refund policy

CJ.Leonard Return & Exchange Policy

ALL SALES ARE FINAL.

CJ.Leonard does not offer refunds to the original form of payment. However, we want our customers to be satisfied with their purchase, so eligible items may be returned for an exchange or store credit.

Returns & Exchanges

  • Returns must be requested within 7 days of delivery or in-store purchase.
  • Eligible merchandise may be exchanged for another available item or returned for store credit.
  • Store credit can be used toward any other available CJ.Leonard merchandise.
  • Items must be unworn, unwashed, unused, and in their original condition with all tags attached.
  • Items showing signs of wear, washing, damage, stains, odors, or alterations will not be accepted.
  • Customers are responsible for return shipping costs unless the item received was incorrect or defective.
  • Original shipping charges are non-refundable.
  • Store credit does not expire unless otherwise required by applicable law.

Final Sale Items

Items marked Final Sale, gift cards, and certain promotional or clearance items are not eligible for exchange or store credit unless the item received is defective or incorrect.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact CJ.Leonard as soon as possible after receiving your order so we can review the issue and provide an appropriate resolution.

By completing a purchase with CJ.Leonard, you acknowledge and agree to this Return & Exchange Policy.

CJ.Leonard reserves the right to refuse any return or exchange that does not meet the requirements outlined above.